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When will I receive my order?
All orders will be shipped via UPS and should be received within 7-10 business days after processing. Additional shipping charges apply for expedited shipping. Orders will be processed within 48 hours of receipt excluding Saturdays, Sundays and Holidays. We will notify you via email or phone in cases of back order or out-of-stock items.
Currently, we do not ship internationally. We do not offer Saturday delivery and are unable to ship to APO/FPO addresses, as well as P.O. Boxes.
Standard Shipping - 4.95
Express Shipping - $19.99
Am I being charged sales tax?
Only Illinois residents are charged sales tax on this web site. The current sales tax is 10.25%.
What is your refund/exchange policy?
Due to the nature of our products, we are unable to accept refunds or exchanges for all cosmetic products. All purchases are final sale.
Feel free to call us at 773-268-4404 or email us at info@biggirlcosmetics.com with any concerns or questions.
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