What forms of payment do you accept?
We accept Visa, MasterCard, Discover and American Express. You may also use funds from a PayPal account.
When will I receive my order?
All orders will be shipped via USPS and should be received within 7-10 business days after processing. Additional shipping charges apply for expedited shipping. Orders will be processed within 48 hours of receipt excluding Saturdays, Sundays and Holidays. We will notify you via email or phone in cases of back order or out-of-stock items.
Currently, we do not ship internationally. We do not offer Saturday delivery and are unable to ship to APO/FPO addresses, as well as P.O. Boxes.
Standard Shipping - $4.95
Express Shipping - $19.99
Am I being charged sales tax?
Only Illinois residents are charged sales tax on this web site. The current sales tax is 10.25%.
What is your refund/exchange policy?
Due to the nature of our products, we are unable to accept refunds or exchanges for all cosmetic products.
All purchases are final sale.
Being conscious consumers ourselves, Big Girl Cosmetics and its partners value the privacy and security of our customer's information, and we will take all reasonable measures to protect it. All information that you provide on this web site will be used for the purpose of completing and shipping your order.
Your information will not be handled by any partners of Big Girl Cosmetics except for those that are actively engaged in the management of this web site. Further, it will not be used for any future marketing efforts unless you specifically opted in to our mailing list, in which case we will also use your information to send newsletters and special information periodically.
Is my session secure?
Yes. Every page that handles your account or credit card information is secured via 128-bit SSL encryption. You'll know this whenever you see "https" in the address bar in addition to the "lock" icon at the bottom of your browser